Background
The ABC was formulating a strategy for an SAP database and application upgrade across the enterprise. This covered many areas of the organisation, particularly Finance and HR / Payroll. A strategy for the future Payroll processing and hosting for the ABC was within the project scope.
Business Problem
The ABC needed to ensure the continuity of ABC's HR processing capability post August 2007, which comprised acquiring SAP licenses and delivering ASP services to the ABC.
The ABC needed to determine the most appropriate and lowest risk strategy, considering other service providers and/or applications. As well as determining the best way forward, new Service Level Agreements (SLA's) that were required by the business and associated regulatory bodies needed to be defined and incorporated into any agreements with the chosen service provider.
Results
CMC were engaged by the ABC to assist in the evaluation of alternative options (systems and service providers), licensing, discussions with SAP, coordination of ABC resources / action items related to the project and preparation of the Business Case.
This Business Case also included funding for Technical Upgrade Assessments for the HR / Payroll and Finance systems. This recommended strategy included endorsement of a three stage process and approval of budget to acquire SAP software licenses and continue ASP payroll processing services with PayOffice.
The Business Case was given approval by the Board.






