Background
The ACS were seeking an independent review of existing business systems with a view to determining the most effective way forward given significant anticipated growth.
Business Opportunity
It was recognised that there could be challenges to the scalability and functional capability of existing systems and that prior to embarking on strategic growth target activities it will be appropriate to ensure that he business systems could cope with the anticipated increase in volume.
Results
CMC conducted a review of the back office business systems as well as conducting a series of interviews with ACS stakeholders to determine their perception of the systems.
A technical review was also conducted to determine whether the infrastructure was suitable.
A detailed Recommendations Report was prepared and accepted by the ACS proposing the future direction for the business systems and in some cases a partly development.






