Combined Management Consultants - Our Clients - Bradnam Group

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Bush's Pet Foods

Vertical Market:

Manufacturing and Supply Chain

Area of Expertise:

	Strategic ERP Consulting
	Project Management
	Networks and Infrastructure
	Quality Assurance and Review
	Business Process Analysis and Requirements Definition
	Sales and Operations Planning (S&OP)
	Business Case Documentation

Business Application:

	Strategic Information Systems Plan (SISP)
	Business Intelligence

Testimonial
"The Bush's Group has used the services of CMC over the last year and a half and have always found the principals to act in an extremely professional and helpful manner.

Their staff are of the highest quality and produce a superb result. As Bush's implement the advice provided by the Strategic Information Systems Plan (SISP) many of the business operating issues we had before will become a long lost memory."

Greg Hughes
Chief Financial Officer
Bush's Group

Background
Bush's Pet Foods is a leading manufacturer of wet and dry pet foods and products. As a privately owned business, its strategy over the next 2 - 3 years is to continue expanding domestic and overseas markets and to reduce costs and inefficiencies to improve margins.

The group has experienced significant growth (both organic and through acquisition) over the past 16 years and in particular the past 3 - 5 years.

Business Problem
Bush's required a roadmap that identified the IT and ERP Business System improvements that would be necessary to support the growth and strategic direction of Bush's. The project was focussed on understanding:

	The projects considered to be “Foundation” to the business;
	“Quick Win” Projects – where early delivery would significantly shorten overall delivery timeframes and realise early benefits;
	Projects ranked according to priority with high level cost / benefits identified across the portfolio.

Results
CMC was commissioned to prepare the SISP. CMC worked with Bush's CFO to determine the business scope of the SISP.

The SISP determined that there was an ongoing requirement for Bush's to invest and maintain IT infrastructure and employee skill levels for current and new technologies. This would also provide new and improved methods of doing business, support improved decision making and subsequent market place competitiveness and customer service levels.

The strategic objectives for the SISP were to:

	Align the company objectives for IS, systems and infrastructure with their strategic objectives with a view to optimising future IT expenditures.
	Provide Bush's with superior capability to engage with industry suppliers/partners and customers in the domestic and international market place for electronic trading and exchange of data.
	Provide a foundation with respect to Information Systems projects, Help Desk strategies and IT Support team structure for the business.

A number of key recommendations were made and a Portfolio of Projects was identified to deliver the effective and efficient use of information systems across all aspects of the business. These projects were grouped based on benefits and cost to the business as either Quick Wins, Foundation or Primary.