"We engaged CMC to assist us with a complex tender process. From our initial discussions I felt confident of their expertise and interest. CMC presented a clear outline of the structure and direction for the project which provided me with the necessary focus. CMC's advice was sound and well reasoned and they provided a level of support which was encouraging and invaluable. The process of progressively reviewing and appraising our work suited my needs and commitments perfectly and provided me with the confidence to move on to the next stage.
My dealings with all levels of the company reflected empathy, flexibility, extensive expertise and comprehensive experience, a commitment to and an understanding of client needs and a dedication to achieving required outcomes. The positive outcome of our tender submission was testament to the significance of the assistance your company provided.
Virginia BiggsDirector
Maralow (Transport and Logistics)
Background
Maralow is a transport company primarily providing services to a single major client. The client had decided to conduct an evaluation and selection process for their freight partners focussing on standardised work practices and visibility of policies and processes being conducted by their business.
Business Problem
Maralow did not have all of their business and related processes fully documented in accordance with current requirements, nor were there sufficient policies in place for evolving requirements such as OH&S.
The business has a small management team who were not well positioned to address the tender document in terms of providing the detailed templates and process documents.
Results
CMC provided collateral in terms of standardised process document templates and worked with Maralow's management team to guide and QA the preparation and delivery of the required documentation.
Maralow satisfied the evaluation and selection criteria of their client and have been offered an agreement to continue providing freight and related service under the new model.






